Help Center
fabji Frequently Asked Questions
From opening an account to bKash deposits, cricket betting, bonuses, and safe gaming — find answers to all common questions here.
fabji is committed to ensuring a transparent and reliable gaming experience for players in Bangladesh. The Q&A section below brings together detailed answers to the most common questions about account registration, deposits and withdrawals via bKash and Nagad, cricket and slot games, bonus terms, and responsible gaming. If you cannot find an answer to your question, contact our 24/7 live chat support.
Section 01
Account and Registration
To open an account at fabji, you need an active mobile number and a password. During registration, provide your correct name and date of birth, as identity verification may be required at the time of withdrawal. The full registration process takes just a few minutes and can be completed in Bengali.
fabji is only for individuals aged 21 and above. Minors are not allowed to open an account or play on this platform. Identity documents may be requested for age verification. fabji is committed to responsible gaming and this policy is strictly followed.
No. A maximum of one fabji account is allowed per person. Attempting to create multiple accounts may result in all accounts being suspended and balances cancelled. All games, bonuses, and payment features are available through a single account.
If you forget your password, use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you face any difficulty, contact fabji's 24/7 live chat support and you will receive assistance in Bengali.
Yes. fabji is fully mobile-friendly. You can open fabji.cam directly in a browser from any Android or iOS smartphone or tablet and start playing. All games, payments, and account management can be done on mobile — no separate app download is needed.
Section 02
Deposits and Withdrawals
Deposit requests from bKash to fabji are generally processed within 5 to 30 minutes. In most cases, the account balance updates as soon as the payment is confirmed. It may take a little longer during peak hours. If there is an issue, contact live chat with your transaction ID.
The minimum deposit amount at fabji is ৳300 — applicable for all methods including bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500. Fast service is available even for small amounts, as fabji is committed to ensuring quick mobile payments.
Yes. Nagad is one of fabji's approved payment methods. Deposits can be made easily through the Nagad app or USSD code. The deposit process is the same as bKash — the balance is usually added within 5 to 30 minutes. In addition to Nagad, bKash, Rocket, Upay, and bank transfer are also accepted.
fabji generally completes withdrawals within 5 to 30 minutes. Withdrawals via bKash and Nagad are the fastest. Bank transfers may take a little longer due to the banking channel's own processing time. If identity verification is already completed before the withdrawal, the process is even faster.
fabji does not charge any deposit or withdrawal fees on its own. However, bKash, Nagad, or your bank may apply their own service charges — this depends on the respective payment provider's policy and is generally minimal. You can ask about any charges in live chat.
fabji accepts transfers from major banks in Bangladesh. Deposits can be made from Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other scheduled banks. Contact live chat for the correct bank details and account number.
Section 03
Games and How to Play
Go to the cricket section for BPL matches at fabji. From the list of ongoing or upcoming matches, select your preferred match, choose the type of bet (match winner, number of runs, top batsman, etc.), and enter the amount. Verify the odds and rules before confirming your bet.
fabji has slot games from multiple top providers including PG Soft, Pragmatic Play, and JILI. Popular slots such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Fortune Gems are available. Each game can be tried in free demo mode. New games are added regularly.
RTP (Return to Player) is the theoretical average percentage of total bets that a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 comes back for every ৳100 wagered over time. fabji ensures fair play and uses certified software from game providers.
Yes. fabji's live casino games, such as table games from Evolution Gaming and Ezugi, work smoothly on mobile. A stable internet connection is recommended for the best experience — Wi-Fi or 4G gives optimal performance. The camera feed and interaction with the dealer are all active on mobile.
Aviator is a crash game by Spribe. As the plane takes off, the multiplier increases — if you "cash out" before the plane crashes, your bet amount is multiplied by that multiplier. The strategy is to cash out at the right moment. Aviator is easy to find on fabji.
Section 04
Bonuses and Promotions
As a new member, fabji gives a 150% welcome bonus on your first deposit, up to a maximum of ৳10,000. This means if you deposit ৳300 you get a ৳450 bonus, and if you deposit ৳4,000 you get a ৳6,000 bonus. The bonus is automatically added to your account — no separate code is needed.
The wagering requirement for fabji's welcome bonus is 20x. This means you need to wager the bonus amount 20 times before withdrawing. For example: if you receive a ৳2,000 bonus, you need to place ৳40,000 in bets. Not all games may count equally toward this requirement — see fabji's terms and conditions page for full details.
There is no separate application needed to join fabji's VIP program — by playing regularly you are automatically promoted from Bronze to Silver, Gold, Platinum, and the highest level, Diamond. At the Diamond level, weekly cashback reaches up to 1.5%. Each level has its own benefits and priority support.
VIP members receive weekly cashback based on their level. Weekly cashback is 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond. Cashback is generally added at the start of each week.
Not directly. To withdraw a bonus, you must first meet the specified wagering requirement (20x). After the requirement is fulfilled, winnings from the bonus can be withdrawn in the normal way. Cashback bonus conditions are generally separate and less strict — see the terms and conditions page for details.
Section 05
Security and Responsible Gaming
Yes. fabji uses SSL encryption technology to keep all data secure. Your personal and payment information is exchanged through encrypted channels. Information is not sold to third parties. Read our privacy policy for more details.
Yes. As part of responsible gaming, fabji gives players the option to set daily, weekly, or monthly deposit limits. This limit can be set yourself from account settings or through live chat. Play within your own budget and treat gaming as entertainment.
Self-exclusion is the option to voluntarily restrict yourself from your fabji account for a set period of time. To apply, contact live chat or email [email protected]. During this period, access to the account and placing bets will be completely blocked. Use this if you feel gaming is becoming difficult to control.
Yes. fabji provides live chat support in Bengali 24 hours a day, 7 days a week. Immediate assistance is available at night or at any time if you have an issue. You can also contact by email: [email protected]. Phone or WhatsApp support is not currently available.
fabji uses only trusted and certified game provider software — such as PG Soft, Pragmatic Play, JILI, and Spribe. These providers use a Random Number Generator (RNG) audited by independent third parties. As a result, the outcome of every game is completely random and unbiased.
Gaming addiction is a serious problem. If you feel it is becoming difficult to control your play, visit fabji's responsible gaming page or ask for help in live chat. fabji offers self-exclusion and deposit limit features. Also talk to family or a professional — always keep gaming as entertainment.
Still have questions?
Contact the support team — we are ready to help in Bengali 24/7.
Log in to fabji
Live chat support is always active |
[email protected]